1-800-4-DOLPHIN (1-800-436-5744)

Service Department

Click here for a service request form. (*.PDF ~400kB)

Scuba equipment forms a life support system. In addition to the proper cleaning and storage suggested by all manufacturer's, it is extremely important to have your equipment serviced annually to insure that it works correctly on all of your dives.

Remember that an annual service keeps your manufacturer's warranty valid, maintains your parts-for-life (if qualified) and makes your diving as safe as possible.

Function Testing and Service

Quick Check - Performed on equipment that was recently serviced to insure that everything is working properly. Includes testing of major functions of regulators and BCDs to insure they continue to meet manufacturer's specs and submersion testing to detect air leaks.

Performance Testing - Performed on equipment that is in excellent condition and is still within the manufacturer's required service interval. Includes pre-testing evaluation, basic cleaning, needed adjustments to meet manufacturer specs and submersion testing to detect air leaks.

Annual Service - Consists of service evaluation, complete disassembly, cleaning and rebuild according to manufacturer specifications using appropriate service part kits. All equipment is adjusted to within the required specifications and submersion tested to detect air leaks.

All gear receives final checks the next day to detect any changes and the need for further adjustments/service prior to release.

Please contact us with any questions you may have regarding service intervals or more information on care and service.

Turnaround time is usually 14 days from date of receipt as long as no major problems are encountered

Rush orders can be done on a case by case basis

Dolphin Scuba Center services most major brands of equipment, if you have any questions, please call the store 1-800-4DOLPHIN or 916-929-8188.

Send an e-mail to the service department at Service@dolphinscuba.com

 Repair Price List

Suunto Level 1 service center

Dolphin Scuba is a Suunto Level 1 service center.

Responsibilities of a an authorized level 1 service center are;
*Analyze Suunto Dive computers prior to battery change
-Diagnostic flow for dive computer battery change
-If any symptoms exist for failures other than battery change, refer the unit to a Level 2 Suunto service center. Do not change battery.
Perform only battery/strap changes on non rechargeable batteries only
Record all battery/strap changes
-date of service
-product model SN
-note any abnormalities 
Comply with Suunto limited warranty and service warranty
Use only Suunto supplied batteries and parts
Suunto limited warranty and service warranty
Although Suunto provides a two year warranty for the dive computers the warranty does not cover non  rechargeable batteries, Suunto products repaired by an authorized Suunto Service Provider are covered by a three month warranty from the date of service or the original two year warranty if it is still valid.